This document has 2 sections (tabs 1 and 2 below).
First, it will document “in app content” specific to sections of Analytics that can be shown upon selecting icons within the UI.
That is not yet complete.
Second, this will document has the user guide content for analytics 2.0 Coming October 1st, as well as an Analytic Overview.
Section 1: In App Content for Help, Section/Category Content
Overall Score: Long term equipment and system scores are also tracked, highlighting underperforming systems that may need service. These scores show how your system may have drifted overtime, or indicate sudden system changes from failures or overrides. The majority of analytics are early indicators, because they’re telling your tests that fail before equipment or comfort issues arise.
Energy: Reduce Energy Waste – Highlights inefficiencies and performance issues that may bedriving unnecessary energy use across building systems. Analytics review when mechanical cooling is used, but cool outdoor air was available. They monitor Heat Transfer Effectiveness of various components of the system and equipment to indicate when service may improve performance. Overrides and custom programs often leave fans or pumps on when no cooling is occurring, find and review these controls decisions to uncover significant energy savings.
Comfort: Enhance Comfort and Indoor Air Quality – Uncovers issues that could affect temperature, humidity, ventilation, and system performance to help improve occupant outcomes. Identify systems that are struggling to make, or never quite reach setpoint. See when differential pressures indicate full filters.
Reliability: Improve Reliability – Detects potential equipment issues early to help reduce unplanned downtime and support more reliable building performance. Monitor the stability of water and air outputs, watching for high number of equipment cycles, freeze conditions, and monitoring internal equipment pressures and temperatures.
Request Service: This will take you to our Digital Support self-help chat. At any point select “Get in Touch” which will route your request to local support or sales agents from Trane. Use this self-help to find troubleshooting articles, user guides, and research the Trane Cloud knowledge base.
Section 2: Analytics User Guide / Overview
What do Analytics solve?
Trane Cloud Analytics helps customers make sense of increasingly complex building data and alarms by turning connected equipment and system data into clearer, prioritized insights.
Instead of relying on raw data and reactive alarms that require expert interpretation, it helps customers identify issues earlier and take more proactive action.
Why do Analytics matter?
As buildings become more connected, customers need simpler ways to understand performance and act on issues, especially as building expertise becomes harder to find. Trane Cloud Analytics turns complex data into clear, actionable insights, backed by proven analytics that have powered Trane’s connected services for decades.
Who is it for?
Trane Cloud Analytics is for connected customers looking to get more value from their building data. Analytics are included with connected services and are also available as a separate purchase with Tracer SC+.
Benefits and examples
Improve Reliability – Detects potential equipment issues early to help reduce unplanned downtime and support more reliable building performance. Monitor the stability of water and air outputs, watching for high number of equipment cycles, freeze conditions, and monitoring internal equipment pressures and temperatures.
Enhance Comfort and Indoor Air Quality – Uncovers issues that could affect temperature, humidity, ventilation, and system performance to help improve occupant outcomes. Identify systems that are struggling to make, or never quite reach setpoint. See when differential pressures indicate full filters.
Reduce Energy Waste – Highlights inefficiencies and performance issues that may bedriving unnecessary energy use across building systems. Analytics review when mechanical cooling is used, but cool outdoor air was available. They monitor Heat Transfer Effectiveness of various components of the system and equipment to indicate when service may improve performance. Overrides and custom programs often leave fans or pumps on when no cooling is occurring, find and review these controls decisions to uncover significant energy savings.
Long term equipment and system scores are also tracked, highlighting underperforming systems that may need service. The majority of analytics are early indicators, because they’re telling your tests that fail before equipment or comfort issues arise.
Imminent failures like freezing, counting chiller shutdowns, comm losses, and high motor temperatures.
Comfort & IAQ like incorrect heating/cooling modes, under ventilation, and humidity or temps not reaching setpoint
Energy waste like heat & cooling simultaneously, failing to economize, daily run time, and unexpected hot gas reheat
Preventative Maintenance and wear like Air Filter pressure differential high, Heat Transfer Effectiveness, short cycling of chiller components
Control Tuning & Sensor Health like equipment operational stability, output stability, outdoor/return/mixed air temp relationship, and as-designed equipment setpoint checks
What steps are there in using analytics?
Sign in to Trane Cloud, and assure analytics are enabled for your building. Many Trane Services enable customer-facing analytics, and they can also be purchased outside of services via building insights or analytic tiers.
To navigate, either search for your organization or building name. Or select the Analytics App to open your most recent location.
You’ll know if any analytics are enabled and running, by seeing your Analytic Score widget. This widget is the first visual into score, score history, and highest-level of analytic insights.
A score above 80 is great, above 60 is good, and below 59 certainly warrants some investigation. However individual results and building setup influence the score differently. A score of 100 is never expected. You may find that a low score building is optimized and running well, and a high score building still has large problems to solve. Monitoring how a score changes and understanding why your score is what it is, are more important than the score itself.
Clicking the analytic score widget brings you to the building’s analytic page. This breaks down the analytics by category (comfort, reliability, energy) and by system. You can see individual scores for each category and score information on the left. In the top middle you see building level key insights and insights for the worst performing systems in the building.
Clicking on the system “view more details” will take you to a system level view. This breaks down the analytics by category (comfort, reliability, energy) and by equipment. You can see individual scores for each category and score information on the left. In the top middle you see system level key insights and insights for the worst performing equipment in the building.
Scrolling down, you can also see score trend history, and category-based test histories for lowest scoring equipment in the system:
You can also click “scores” to view all equipment results, major per-equipment result insights, score history, and more.
To see all the specific tests and their history, which is needed for specific investigations, is found with the scores button. This will open the list of specific tests in that equipment with results history and specific test information. Keep in mind that some analytics run only when equipment is on and some analytics run only when equipment is off.
Analytic results are produced once per day as either a Pass, Exception (failed), near fail, or no result. No result means the conditions were not met to run the test that day. Near fail means it didn’t quite meet the value to produce an exception, but was measurable close. Pass means that all the executions of that analytic throughout the day all passed. If equipment is on for many hours, some analytics run many times, but only produce 1 daily result.
Selecting any equipment will show you the full analytics running on that equipment. There is a summary page, where the categories are now specific analytic results with high impacts in that category. There is also a full analytic list and description found under “tests”
The eye button allows you to review relevant data to the test, for investigation. The 3 dots allow you to take further action. This includes investigation (opening the data logs and history, where you can zoom around and see building data and test results). You can ignore a test that may be irrelevant, or tune the parameters for specific tests. Today, the only tunable parameter is for daily run time tests. Other analytics are tuned in Trane Connect by Trane personnel.
Get help takes you to our contract Trane smart intake! This smart intake is a ingestion to local and corporate resources. Whether seeking technical support, investigative assistance, or Trane sales, this query will guide you to the right place.
What products enable analytics for me (the customer)?
As an individual, you need access to Trane Cloud and access to a building in Trane Cloud. This comes included with your Trane Controller. The building needs to have one of the following offerings to see analytic scores – Intelligent Services, CBSA, CMSA, Equipment Insights, Analytics Silver, Analytics Gold, or Analytics Platinum. Trials are available for Analytics Platinum and Equipment Insights.
What setup exists?
Analytics often need to be manually configured by Trane. While we know the analytic tests, mapping and tuning the data, units, and installation specs to the analytics takes manual mapping. Trane Coaching Services or Trane Service can help setup and configure analytics to maximize their accuracy and value.
Concerns or questions?
Submit a ticket to tranedigitalsupport@trane.com
Source:
Analytic Help Info